Privacy Policy

This policy explains what information we collect when you use northilhandyman.com or contact us, how we use it, and the choices you have. Short version: we collect what we need to respond to you and run the business, we use standard analytics and advertising tools, and we never sell your information.

Information you give us

When you request a quote, send a message, call, or text us, we receive what you share — typically your name, phone number, email, address, and details or photos of your project. Quote requests submitted through our online form are processed by our quoting platform (JobPricer); messages sent through our contact form are processed by our website platform (Webflow).

Information collected automatically

Like most websites, we use cookies and similar technologies to understand how the site is used and to measure our advertising:

• Google Analytics — anonymous usage statistics (pages visited, device type, general location).
• Google Ads conversion tracking — tells us when an ad click leads to a quote request.
• Meta (Facebook) Pixel — measures our Facebook/Instagram advertising and may be used to show you relevant ads.
• Nocodelytics — privacy-friendly click and usage analytics.
• Elfsight — displays our Google reviews on the site.

How we use your information

• To respond to your quote request or message and provide our services.
• To schedule work, send quotes and invoices, and follow up on jobs.
• To understand how the website is used and improve it.
• To measure and improve our advertising.

Text messaging

If you call or text us, or give us your number in a quote request, we may reply by text about your project. We don't send marketing text blasts. Reply STOP at any time to stop receiving texts.

Sharing

We do not sell your personal information. We share it only with the service providers named above (who process it on our behalf), with subcontractors or suppliers when needed to complete your project, or when required by law.

Your choices

• You can block or delete cookies in your browser settings.
• You can opt out of personalized Google ads at adssettings.google.com and learn about industry opt-outs at aboutads.info.
• You can ask us to update or delete the contact information we hold about you at any time.

Data retention & security

We keep project and contact records as long as needed for business, warranty, and legal purposes, and we take reasonable measures to protect them. No method of transmission or storage is 100% secure, but we treat your information with care.

Children

Our website and services are intended for adults. We do not knowingly collect information from children.

Changes

If we update this policy, we'll post the new version here with a new effective date.

Contact us

Questions about this policy or your information: help@northilhandyman.com or call/text (331) 265-7388.